Threads is about to turn a quiet user habit into a formal product feature, inviting people to talk directly to the recommendation system that shapes their feeds. Instead of endlessly toggling settings ...
Spotify is attempting to give users more control over the music the streaming service recommends with a new playlist feature called "Prompted Playlist." The beta feature is rolling out in New Zealand ...
Spotify announced on Wednesday that, for the first time, it’s giving users more control over the streaming service’s algorithm. That’s at least how the company is framing the launch of its new ...
TikTok engages more than 170 million Americans with its endless scroll and viral content, but as a potential sale for the popular platform nears, experts are concerned about the future of the app's ...
Co-authored by Nigel Bairstow, Ph.D., and Jeremy Neofytos, Research Assistant Over the last seven years, the customer experience on social media has shifted dramatically, moving away from the early ...